Showing posts with label Bath and Body Works. Show all posts
Showing posts with label Bath and Body Works. Show all posts

Thursday, March 7, 2013

Customer Engagement at the POS – POP That Rocks


Last week, Diane Longoria, Pointsmith’s Director of Marketing vlogged on the importance the first 10-12 feet inside the entrance of a retail environment through effectively creating a decompression zone. This week I’ll move further into the retail store and look at one of the last touch points a retailer has with the customer: the point-of-sale (POS). http://www.pointsmith.com/blog/customer-engagement-pop-that-rocks/